Creative Director

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects, each one typically assigned a Lead Creator or Designer who, in collaboration with a Project Manager, will report to the Creative Director for the duration of the project.

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture.

It is the Creative Directors job :

  • To champion creativity and excellent customer centricity.
  • To creatively direct concept designers/graphic designers/artworkers harnessing their development and performance, in a manner that assures maximum efficiency and creativity.
  • To manage, supervise, review and audit the work of designers and artworkers to ensure the creative level expected of the company is being met.
  • To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.
  • To oversee, manage and review new creative concepts for both new and existing clients.
  • To undertake the design of print based collateral, to the client’s brief and exacting standards and within agreed timeframes.
  • To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.
  • To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service.
  • To collaborate closely with the studio manager and/or Creative Operations Director to organise and prioritise workload, especially around deadlines.
  • Be flexible to respond to increases in workload/tight deadlines.
  • To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.
  • Attend company meetings and social events both with company and with the client.
  • To work with and support the team in order to deliver excellent customer experiences.
  • Some working outside of normal office hours might be required to meet deadlines and strategic objectives.


As the senior design practitioner within the Design team, the Creative Director will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas.

The Creative Director will:

be hands on with a strong focus on digital.

be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.

be highly creative with the ability to generate ideas and practically contribute to design details, demonstrating exceptional pure graphic design and typography skills.

have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.

have a proven ability to communicate and liaise with all levels in the business.

have a proven ability to influence stakeholders at all levels, including outside the design team.

have a proven ability to effectively manage creative teams.

have Director level written and verbal communication skills, including public speaking.

be proficient in Adobe CC, Microsoft Office and other related software.

be a driven, proactive, helpful, and enthusiastic team player.

have excellent customer relationship skills.

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